Privacy policy

Effective Date: 20th August 2025

This Privacy Policy explains how FORMS London (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website [www.formsworkwear.com], make a purchase, or interact with us.

We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (“UK GDPR”) and other applicable laws.

1. About Us

Business Name: FORMS London
Business Correspondence Address:
FORMS London
1 Allied Business Centre
Coldharbour Lane
Harpenden
AL5 4UT
United Kingdom

If you have any questions about this Privacy Policy, please contact us at support@formsworkwear.com.

2. Information We Collect

We may collect the following personal data:

Identity & Contact Data: Name, email address, postal address, phone number.
Order Data: Billing address, shipping address, payment details (processed securely by third-party providers — we do not store your card details).
Account Data: Login details if you create an account with us.
Technical Data: IP address, browser type, device type, and browsing behaviour on our Site (via cookies and similar technologies).
Marketing Data: Your preferences for receiving marketing from us.

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders.
Manage your account and respond to enquiries.
Send service-related communications such as order updates.
Improve our website, products, and customer experience.
Send marketing emails where you have consented.
Meet our legal and regulatory obligations.

4. Sharing Your Information
We do not sell your personal data.
We may share it with:

Service Providers such as couriers, payment processors, and website hosting providers.
Legal Authorities if required to comply with applicable laws.

5. International Transfers
If we transfer your personal data outside the UK, we ensure it is protected by safeguards in line with UK GDPR requirements.

6. Data Retention
We keep your personal data only as long as necessary for the purposes we collected it for, including to comply with legal, accounting, or reporting obligations.

7. Your Rights
Under UK GDPR, you have the right to:

Access your personal data.
Correct or update your data.
Request deletion of your data.
Object to processing.

Request a copy of your data (data portability).
To exercise these rights, email support@formsworkwear.com.

8. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us
For any questions about this Privacy Policy or how we handle your data: support@formsworkwear.com